5 July 2018
Responding to the compensation announced for rail travellers on disrupted Govia Thameslink Railway services, Campaign for Better Transport welcomed the deal but said that more was needed.
Steve Chambers, Public Transport Campaigner, Campaign for Better Transport said:
"We welcome this compensation announcement, which tallies with what we've been calling for. But this isn't the end: disruption is still continuing so more compensation will be needed.
"The bigger issue is making sure this doesn't happen again, which is why we've called for a review of the way the Government manages rail franchises.
"The timetable needs to be a commitment, not an aspiration."
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Notes to editors
- The announcement about compensation can be seen here: GTR announces additional compensation for Thameslink and Great Northern passengers
- Last week Campaign for Better Transport - together with groups representing commuters - wrote to the Prime Minister to demand action on compensation.
- The Passenger Railway Challenge is our new campaign to get the best from the Government, railway industry and train operating companies for passengers.
- Campaign for Better Transport is the UK's leading authority on sustainable transport. We champion transport solutions that improve people's lives and reduce environmental damage. Our campaigns push innovative, practical policies at local and national levels. Campaign for Better Transport Charitable Trust is a registered charity (1101929).