Blog – Passenger Railway Challenge
27 January 2016
Passenger watchdog Transport Focus today published the latest round of its survey into National Rail Passenger Satisfaction. This is a bi-annual survey which goes into great detail about overall satisfaction, value for money and conditions of stations and trains.
21 January 2016
Today the Department for Transport and Transport for London announced proposals for all sub-urban rail services to be devolved to TFL by 2021. This will be a relief to many commuters in London who have endured a shameful cocktail of delays, disruption and poor performance from train operators...
13 January 2016
This week Gatwick Airport finally became part of the Oyster smart ticketing network after years of delays due to wrangling between the Department for Transport and Southern Rail over prices.
02 January 2016
Today marks the day when train fares across the country increase. The Government will claim that fares have been "frozen" but whilst this is the lowest rise for 6 years this definitely isn't a fare freeze. Fares have increased by 1.1 per cent across the board meaning that since 2010 regulated...
09 December 2015
New franchises for northern England’s rail services have been announced. What do they add up to and how do they relate to the plethora of other developments around transport in the north?
01 December 2015
Many rail users prefer being 'passengers' rather than 'customers', but do the railways protect you as a consumer?
21 September 2015
Cheaper, simpler, more flexible rail fairs are long overdue. But the latest review risks putting market ideology ahead of the interests of passengers.
18 August 2015
Today we find out exactly how much train fares will increase in January next year. Over the course of the last Parliament regulated train fares, which include season tickets, increased by almost 25% whilst wages stagnated, increasing just 9% in the same time, meaning financial hardship for many...
07 July 2015
George Osborne’s Northern Powerhouse is at risk of dereliction before it even gets started. Our Right Track North campaign is calling on the Chancellor to take urgent action in this week’s Budget and the upcoming Spending Review to make sure vital investments are made in the north of England's...
18 May 2015
Patrick McLoughlin has been reappointed - but as the election dust settles, rail passengers know he has serious work to do.