Area: Bedfordshire, London
We are the local travellers' group representing the interests of passengers travelling on Govia Thameslink Railway ('Thameslink') to and from stations between Harlington and West Hampstead inclusive on the Bedford - London - Brighton line.
Our focus is on the day-to-day life of the commuter and occasional traveller - getting things fixed, getting explanations when things go wrong and pressing Thameslink to improve their communications. The subjects we take up with them are many and varied - see our old newsletters.
Committee members meet Thameslink management regularly, and are in frequent dialogue with them about specific issues. We hold an annual meeting with the train operator and Network Rail senior management for all members each spring.
Our current priorities are as follows:
- The current poor performance
- Incorrect and missing information for passengers, particularly regarding disruption
- Recent Off Peak fare increases