We are a group of local people who are known as Community Volunteers and we look after our local Railway Station in conjunction with Northern, Carillion and Network Rail. Network Rail owns most of Britain's 2,507 stations and is responsible for their structural repair and renewal. It also operates 17 of the largest stations. It leases the remaining stations (St. Anne's on the Sea Station is one of them) to train operating companies (TOCs) who take responsibility for day-to-day maintenance and operations, such as selling tickets and providing travel information. Although our station is leased to Northern they in turn sub-contract to Carillion to maintain them and keep them clean.
We as Community Volunteers are considered vital to help deliver an attractive, clean, well-managed station that encourages non-users, makes people using the station feel safe and shows existing customers that their train operator cares about their personal comfort and well-being.