Blog – Passenger Railway Challenge
27 November 2018
A new independent rail ombudsman has been launched to intervene when passengers feel let down by train companies. We welcomed its introduction because we know that far too often passengers don’t feel their complaints against rail companies are resolved satisfactorily, but until now there was no...
21 November 2018
The Committee on Climate Change (CCC) is urging Chris Grayling, the Secretary of State for Transport, to do more to cut transport sector carbon emissions to avoid undermining legally binding targets in the Climate Change Act. Transport is the only sector whose emissions grew between 2012 and...
26 September 2018
The interests of passengers and communities should be central to the Department for Transport’s major review of the railways. Train users and communities deserve a radical plan which delivers more reliable services, better ticketing and accountability when things go wrong.
15 August 2018
Today we learned that regulated rail fares will go up by a massive hike of 3.2% in January 2019. Government regulated rail fares, that's things like season tickets and standard returns, make up almost half of all fares. They are the tickets many of us have to buy in order to get to work.
11 July 2018
Way back in May we launched the Passenger Railway Challenge. It is our campaign to get the Government, train operators and the rail industry to offer the kind of experience passengers want and deserve.
04 June 2018
In this guest blog, Stephen Waring and Richard Lyson explain why rail users’ groups along the Calder Valley railway have joined forces to revive plans for electrification.
02 May 2018
When we launched our Fair Fares Now campaign back in 2011 we were staring down the barrel of three years of inflation plus three per cent fare rises. Largely due to the huge amount of media coverage we managed to secure through the campaign, the government backed down and dropped those...
08 March 2018
Rail’s strength is not just in moving people. It cuts carbon, supports communities, develops local economies and much else. The rail industry – and franchising in particular - must do more to understand, promote and develop these benefits.
12 February 2018
The Government wants rail to be greener and cleaner. That’s great, but to make it happen we now need to see a consistent long-term plan.
02 January 2018
Welcome back to work. Did you have a good Christmas and New Year? Oh by the way, your train ticket has gone up £150.