Blog – Passenger Railway Challenge
12 April 2016
The Government appears to have listened - it is expected that train journeys will be covered under new consumer rights legislation in what could be a big win for passengers who suffer delayed journeys and other poor service.
08 March 2016
We all want better value from the railways – but is the Government’s plan to increase competition really the best way of achieving it?
12 February 2016
The Government is reportedly planning to break up Network Rail and replace it with a dozen mini Railtracks. Rather than pulling the railways to bits and selling them off, we should be creating a network operator that can deliver the bigger and busier railway the country needs.
27 January 2016
Passenger watchdog Transport Focus today published the latest round of its survey into National Rail Passenger Satisfaction. This is a bi-annual survey which goes into great detail about overall satisfaction, value for money and conditions of stations and trains.
21 January 2016
Today the Department for Transport and Transport for London announced proposals for all sub-urban rail services to be devolved to TFL by 2021. This will be a relief to many commuters in London who have endured a shameful cocktail of delays, disruption and poor performance from train operators...
13 January 2016
This week Gatwick Airport finally became part of the Oyster smart ticketing network after years of delays due to wrangling between the Department for Transport and Southern Rail over prices.
02 January 2016
Today marks the day when train fares across the country increase. The Government will claim that fares have been "frozen" but whilst this is the lowest rise for 6 years this definitely isn't a fare freeze. Fares have increased by 1.1 per cent across the board meaning that since 2010 regulated...
09 December 2015
New franchises for northern England’s rail services have been announced. What do they add up to and how do they relate to the plethora of other developments around transport in the north?
01 December 2015
Many rail users prefer being 'passengers' rather than 'customers', but do the railways protect you as a consumer?
21 September 2015
Cheaper, simpler, more flexible rail fairs are long overdue. But the latest review risks putting market ideology ahead of the interests of passengers.