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TravelWatch NorthWest

Area: Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside
Interests: Bus, Rail

TravelWatch NorthWest (TWNW) is an independent membership based company with over 50 members, representing users of all types of public transport in the North West. 

Membership is free and our purpose is to influence public transport policy in the North West, always with the passengers' interests foremost, and to champion the interests of public transport users in the region so that the network can become:

  • Accessible to everyone
  • Affordable and socially inclusive
  • Available where and when it is needed
  • Acceptable to all
  • Attractive to users

TWNW has established good relationships with a wide range of passenger transport operators and policy makers, and has addressed many key issues within the transport agenda in the region. It uses its influence and voice to respond, on behalf of passengers, to government and other agencies'consultations and proposals.

TWNW has a considerable depth of resource to make the organisation well capable of carrying out passenger based research to inform and assist Government, Local Transport Authorities and Operators in their transport planning and operational functions.

Currently TWNW holds three major conferences a year, open to the public, at various locations in the North West that debate issues of interest and concern to public transport users who have the opportunity to contribute and raise their own concerns.

TWNW also works in partnership with other transport user bodies including Passenger Focus, Bus Users UK, Campaign for Better Transport and Railfuture. TWNW has received an award recognising Industry Best Practice for Passenger Transport from the Chartered Institute of Logistics and Transport (NW Branch).

Contact: John Moorhouse
Send them a message
Tel: 07807 768124
TravelWatch NorthWest website

Latest news

In 2012/13, TravelWatch NorthWest held three well-attended conferences, carried out a survey into bus passengers' experiences in the region, campaigned on issues from High Speed Rail to bus subsidy reform and much more. Read the details in our business plan / annual review

February 2010: TravelWatch Northwest has published a report on the North West's Weakest Link Rail Stations (PDF 980KB). 

July 2009: The Department for Transport has recently announced that only 106 of the originally promised 180 new train carriages will be supplied to Northern Rail. TravelWatch NorthWest has called on transport authorities to survey overcrowding in the region, to provide evidence to the Government that it must rethink this decision.

TravelWatch NorthWest has published research (PDF 119K) that confirms what has long been obvious from abundant anecdotal evidence - information about fares on registered local bus services can, in most cases, only be established by making a journey or, where possible, contacting the operator or operators.

August 2008: TravelWatch NorthWest has published a report (PDF) on its survey of bus services and facilities in the north west. The report looks into the quality of bus journeys in the region as well as bus stops and bus stations.