Campaign For Better Transport
Unit 407
164/180 Union Street,
Waterloo,
London,
SE1 0LH
It’s not right that passengers have had to deal with a 15% decrease in services, while fares remain sky-high. It’s not right that a new timetable was agreed between Southern…
Commiserations to passengers who regularly catch Govia Thameslink’s 7am Brighton to London service. Last year, this train was officially the most overcrowded service in the country. By the time it…
All this contributes to Southern services that are often unreliable, overcrowded and poor value. Passengers are in open revolt as the operator, the Govia Thameslink Railway, finds it increasingly difficult…
“I work in customer service on a hotel reception. I do shift work, including at weekends and Bank Holidays. Early shifts start at 7am and Lates finish around 11pm. My…
Let’s tell them! We’re glad that the inquiry is specifically looking at smart ticketing and part-time season tickets. We think it’s time that train companies stopped discriminating against part-time commuters,…
It’s the quiet ones you have to watch. The Department for Transport is imminently expected to sneak out a statement about the extent of the EU’s Consumer Rights Act, which…
From scenic bus routes to great train journeys, this April Campaign for Better Transport is celebrating green holidays. We’ll hear about an epic adventure from Lands End to Lowestoft using…
The Competition and Markets Authority (CMA) has published its final report on the rail industry. In the short term, it calls for more open access operators to be allowed on…
First, a reality check. No one would argue that Network Rail in its current form is doing a perfect job. Despite the much trumpeted “biggest investment in the railways since…
Overall passenger satisfaction has increased for the first time since 2012 which is very welcome and long overdue but this small rise does not hide the fact that many train…
This is probably the time to declare an interest. I live in Streatham and regularly commute into London using Southern and Thameslink services. Over recent months my completely unscientific view…
Whilst it is welcome that getting to and from the airport will be more convenient with a ‘tap in, tap out’ system, sadly it seems that fares and ticketing will…
Unit 407
164/180 Union Street,
Waterloo,
London,
SE1 0LH